Gas Emergency Credit
In a situation where you can't Top Up your gas? Don't worry, we've got your back! Gas Emergency Credit Is a €20 advance, paid back from future Top Ups. To activate Gas Emergency Credit when your balance drops to a low level, please follow the steps below:
Step 1: Put gas card into meter, make sure the gold coloured chip on card is facing towards the meter display, you'll then see "EmCr AVAILABLE" on screen.
Step 2: Press red "A" button to accept Emergency Credit
Step 3: €20 Emergency Credit then added. Remember Emergency Credit has to be repaid before active again.
Step 4: To check how much of the €20 Emergency Credit you have used, remove the Gas Card from your meter and press and hold the red "A" button.
Step 5: Any debt on meter? Press "A" button twice to show how much Emergency Credit AND Standing Charges you owe. Any arrears will also be shown included in the amount.